FAQS
1. How do I know if a product is fresh and of high quality?
We source all our herbs, seeds, and powders directly from trusted suppliers. Each product is carefully inspected for freshness, packed securely, and labeled with manufacturing and expiry dates to ensure high quality.
2. Do you offer free shipping, and how long does delivery take?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
3. What if I receive a damaged or wrong product?
If your order arrives damaged or incorrect, contact us within 7 days of delivery. We’ll arrange a replacement or refund promptly, ensuring a hassle-free experience.
4. Are your products safe for people with dietary restrictions?
Yes! All our products are 100% natural, chemical-free, and plant-based, making them suitable for vegetarians and vegans. For specific allergies or health concerns, check the product description or contact our support team.
5. How can I track my order or get updates?
Once your order is confirmed, we provide a tracking number via email or WhatsApp. You can use it to monitor your shipment status at any time, ensuring you know when your products will arrive.
